| MANAGEMENT |
 LUCIALucia Serpa is the owner of Dona Lucia Esthetics Salon. She has been practicing esthetics for 25 years. Lucia, called “Dona” or “lady” by the community as a term of both endearment and respect, has a warm and engaging manner. Read more about Lucia |
 DAVIDDavid Serpa is the son of Lucia Serpa, owner of Dona Lucia Esthetics. David has been managing the Broadway store for years and is popular with both staff and clients. David provides excellent advice on both our services and products. |
 AILEENAileen Mischker is David’s wife and a well-liked administrator. She provides excellent bookkeeping and updates client files. Originally from Germany, Aileen is very knowledgeable about the European products used at the spa. |
| RECEPTIONISTS |
 KATKat is a receptionist at the Dona Lucia Esthetics desk. She is popular for her friendliness and sense of humour. Kat is particularly good at remembering people and recommending services. |
 MARINAMarina is one of our receptionists at Dona Lucia. |
 OLIVIAOlivia is a receptionist at the Dona Lucia Esthetics desk. |
| ESTHETICIANS |
 GRETCHENGretchen comes to us with 7 years experience and loves working in skin care. She is particularly skilled with waxing, manicures, pedicures, facials, bio-gels and make-up. |
 IFRAHIfrah has made a career in the beauty business. She is famous for her fast and expert Brazilian waxes. With her good sense of humour and friendly, relaxed personality, she instantly makes clients feel at ease. |
 LONELone is an experienced esthetician who came to us from Denmark. She trained at the John Casablanca Institute and does excellent pedicures as well as other services. Her goal is to make you “feel like a princess” and she does! |
 MANJEETManjeet is well known for her beauty treatments. She was the first person to offer threading here and does beautiful Indian bridal makeup and mendhi. She is highly skilled at giving Brazilian waxes, waxing, threading and eyebrows. With 15 years experience, she is truly an expert. |
 RUBYRuby has extensive training, most recently in Richmond, BC, and has worked in spas for six years. Her favourite services are facials and waxing. You will enjoy her friendly attitude and professional touch. |
 SONIASonia came to us from France, and has been trained there at “l’Ecole Matile”. She likes working with the other team members and specializes in make up , waxing, facials, massages, manicures, pedicures and bio-gels. |
 VARINDERVarinder is an expert esthetician with 18 years experience. Born in India and trained in Malaysia, she does fabulous brow shaping and very relaxing facials. Varinder also specializes in makeup application, traditional makeup for Indian brides, mendhi and henna, and tying saris. |
 WENCYWency’s favourite service is the facial. She loves helping clients find the right products for their skin. She also enjoys giving manicures, pedicures, massages and waxing – “making people feel beautiful from the inside out”. |
